Job Openings >> FOH Support for Grill Marks Columbia
FOH Support for Grill Marks Columbia
Summary
Title:FOH Support for Grill Marks Columbia
ID:1284
Location:Grill Marks - Columbia
Department:Dining Room
Description

 

Larkin's Restaurant Group is looking for the hardest working, most energetic,

hospitality focused team members to join our family of restaurants.

With an emphasis on the highest standards, our brands are recognized for great food and service, as well as one of the top places to work with in Greenville. We hire and care deeply for people with creativity, passion and the drive to be the best. We reward our teams with career-long training, devoted development and opportunities for growth within.

Our team members are passionate about flawless execution, quality service, incredible tasting food and drinks, and believe knowledge is power. Our culture breeds success with a strong belief in teamwork, consistent attention to detail and constant innovation, while encouraging employees to think outside of the box and strive to create careers within a progressive company.

We pride ourselves on our variety of brands within the Larkin’s family!

Grill Mark’s Burger Bar

209 S. Main Street, Greenville, SC, 29601

700 Haywood Rd, Haywood Mall Suite 2023B, Greenville, SC 29607

711 Gervais St, Columbia, SC 29201

 

Limoncello - Southern Italian Eatery

401 River Street, Greenville, SC, 29601

 

Larkin’s on the River - Fine Dining Steakhouse
318 S. Main Street, Greenville, SC, 29601

 

Larkin’s Catering & Events

318 S. Main Street, Greenville, SC, 29601

211 E. Broad Street, Greenville, SC, 29601

22 Graves Drive, Greenville, SC, 29609


 

HOST

The Host is the first impression guests will get of the restaurant whether it is on the phone or when they come in. Hosts must be well groomed, even tempered, agreeable, well-spoken and fast witted. Hosts, in conjunction with the kitchen, keep the pace of the restaurant even and efficient.

 

GENERAL JOB DESCRIPTION

Hosts report to the Manager on duty and are in charge of the following:

  • Keep host station organized, clean and maintained at all times
  • Field emergency calls to your colleagues on duty
  • Hosts are often quite literally the first person a customer will come into contact with either in person or by phone. Just like a host of a party, a restaurant host must greet guests as if we have been waiting for them to arrive all day long. Kind, professional and immediate recognition of customers entering our door is a must.
  • Hosts must know the menu, daily specials, general restaurant information, table sections, dining room stations, and fellow FOH employees on duty
  • Hosts manage the phones, take reservations, record messages and answer customer questions
  • Hosts will assist customers with packages (birthday cakes, decorations being dropped off, etc…)
  • Hosts take the “emotional temperature” of incoming guests and will relate any noteworthy information to the manager on duty and servers regarding specifics of the reservation or needs of the guests.
  • Hosts recognize incoming guests, confirm their needs – and either direct them to the bar, party room OR escort them to their table. Once seated, a host graciously hands the customer over to the care of the server.
  • Hosts will assist customers in leaving the building and bid them a good evening or day, thanking them for their patronage. A host will continue with this routine throughout their shift until the last table has been sat.
  • On occasion a host may be asked by the manager on duty to assist with service, cleaning tables, maintain the dining room
 

SERVER ASSISTANT

A server assistant works primarily in the front of the house and is required to tend to many needs of the dining room before, during, and after service. SA’s assist the servers in keeping the customer’s needs met.

They also help to keep a clean and properly maintained dining room.

A SA’s speed and efficiency helps turn over tables contributing to increased sales

volume. Because SA’s have direct contact with customers, it is important that they speak

clearly and make eye contact with colleagues and customers alike. Bussers also play a role

in helping maintain and uphold sanitation and cleanliness standards.

 

GENERAL JOB DESCRIPTION

SAs receive direction from servers, the kitchen, and the FOH managers. SAs must be organized, good listeners and even tempered. Some responsibilities include:

  • Knowing table numbers, seat numbers and service stations
  • Help prepare the dining room for service through cleaning,
  • stocking, setting, bussing and other tasks
  • Clean and reset tables, ensure tables are level, wipe down chairs, keep floors clean
  • Clean and stock designated kitchen and server stations
  • Remove dirty dishes, glasses and silverware from table and take them to dish
  • Stock/restock stations with items needed for service; glasses, coffee mugs, silverware, assorted spoons, sugar caddies, salt, pepper, lemons,
  • steak knives, soup spoons, tablespoons, etc.
  • Polish silverware and glasses in a sanitary manner in service area to remove spots and water stains
  • Maintain short pleasant rapport with guests and answer any questions or listen to their concerns
  • Assist in maintaining general cleanliness of the entire restaurant
 

FOOD RUNNER

Food Runners often act as a connection between the FOH and BOH which makes an impact

in the timeliness of service. The main responsibility for this position is to deliver food to

guests in a friendly, professional & knowledgeable manner. The ability to work well under

pressure, be professional, efficient, detail-oriented, and courteous is necessary. Food

Runners eliminate a lot of stress and discord by communicating information between the

kitchen or Expo and servers, and delivering food orders promptly.

 

GENERAL JOB DESCRIPTION

Food Runners receive direction from the kitchen, and the Manager on duty.

Runners must be organized, good listeners and even tempered.

Some responsibilities include:

  • Help prepare the expo station for service through cleaning, stocking,
  • and other tasks
  • Assist with cleaning and resetting tables, ensure tables are level,
  • wipe down chairs, keep floors clean
  • Clean and stock designated kitchen and server stations
  • Knowledge of all the ingredient details of every dish on the menu
  • Knowing table numbers, seat numbers and service stations
  • Follow all instructions from expeditor
  • Garnish and prepare dishes for presentation as needed
  • Promptly deliver each course as it is prepared to the correct table and in seat order
  • Communicate clearly any additional orders or needs the guests may have to server or expeditor
  • Remove dirty dishes, glasses and silverware from tables and take them to the kitchen
  • Maintain short pleasant rapport with guests and answer any questions or listen to their concerns
  • Assist in maintaining general cleanliness of the entire restaurant

Minimum Qualifications:

  • Minimum Age: 16+
  • Must have reliable transportation
  • Ability to use Heartland POS System
  • Ability to lift minimum 50 pounds
  • Ability to work in a high-temperature kitchen for an extended time
  • Ability to take direction and delegate responsibilities
  • Ability to work in a fast paced environment
  • Available to work nights, weekends and holidays
  • Ability to communicate clearly and effectively
  • Ability to reach, bend and stoop
  • Ability to work in a standing position for extended periods of time
  • Must have exceptional hygiene, grooming habits, and uniform standards
  • Basic computer knowledge
 

Preferred Qualifications:

  • ServSafe Food Handler Course and Assessment certificate
  • Previous Experience: Prior restaurant experience in fast paced environment

The statement contained herein reflects general details as necessary to describe the principle functions of this position, the level of knowledge and skill typically required, and the general scope of responsibility, but should not be considered an all-inclusive listing of work.

 

It is Larkin’s policy to recruit, hire, train and promote in all job titles without regard to race, color, religion, sex, gender, national origin, ancestry, physical or mental disability, age, medical condition, marital status, military serves, sexual orientation, or any other basis protected by law.

EOE. We participate in E-Verify / Participamos en E-Verify

 

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